- What level of network monitoring and support do we require?
- Define the scope and scale of NOC services needed, including monitoring frequency, coverage (24/7, weekdays, specific hours), and response times.
- Consider whether you need basic monitoring, advanced analytics, incident management, security operations, compliance support, or a combination of services.
- What are our budgetary constraints and cost considerations?
- Evaluate your budget for NOC services, considering both short-term costs and long-term investments.
- Determine the cost-effectiveness of outsourcing compared to maintaining an in-house NOC, factoring in personnel expenses, infrastructure costs, and potential savings or ROI from outsourcing.
- What level of control and oversight do we require over our network operations?
- Assess your preferences regarding control, visibility, and decision-making authority over network management activities.
- Consider whether you’re comfortable delegating certain responsibilities to an external provider or prefer more hands-on involvement and oversight.
More info: Managed MAC Support Services
